It is hard to say for sure how many transactions one ATM will do at any particular location. ATMs with a lot of foot traffic, where customers are in and out within 2 minutes and spend less than $20, typically do a high volume of transactions. We would be happy to provide you with an estimate based on our experiences with similar businesses.

When the card is inserted, the ATM dials a 1-800 number to Next Gen’s network processor, NGT Smart Network, which adds the surcharge amount and then sends the transaction request to Interac or other network connections for authorization from the cardholder’s financial institution. Once authorized, a signal is sent back to the ATM to dispense the cash requested.

Next Gen provides service via telephone and email, 24/7, 365 days a year.  Next Gen also has factory-trained technicians who provide field service when necessary. Additionally, Next Gen has access to qualified and specialized service organizations throughout Canada.

Revenues vary depending on the number of transactions generated at your location. Based on an “INTERAC day”, money withdrawn from your ATM today will be settled to your bank or financial institution on the next banking day.

Next Gen has a toll-free, customer service number which is highly visible on all our ATM’s. Help desk personnel are available 24/7 to assist your customers with any and all problems they may encounter at the ATM. 100% customer satisfaction is our goal.